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Privacy policy

Last updated: August 5, 2026

Welcome to Foodiee.net! We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and multi-delivery services in Layyah, Pakistan.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the platform.

1. Information We Collect

We collect information that you provide directly to us when using our services:

  • Personal Identification Information: Name, phone number, email address, and delivery address.

  • Payment Details: Information related to payment methods, such as Cash on Delivery preferences or transaction details/TIDs for mobile payments (JazzCash/EasyPaisa).

  • Location Data: Precise or approximate location data to facilitate food, grocery, and pharmacy deliveries within Layyah.

  • Order History: Details of the items you purchase, favorite vendors, and delivery instructions.

2. How We Use Your Information

We use the information we collect to:

  • Create and manage your user account.

  • Process, fulfill, and deliver your food, grocery, and pharmacy orders.

  • Connect you with local vendors and delivery riders.

  • Communicate with you regarding order status, updates, customer support, and promotional offers.

  • Improve our app performance, user experience, and delivery operations.

3. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

  • Vendors & Delivery Riders: To successfully prepare and deliver your orders, we share your name, delivery address, phone number, and order details with the respective restaurant, store, pharmacy, and assigned rider.

  • Service Providers: Third-party vendors who assist us in operating our website, hosting, and managing business operations under strict confidentiality agreements.

  • Legal Requirements: When required by law, court order, or government regulations to protect our rights, safety, or property.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet is 100% secure, so we cannot guarantee absolute security.

5. Your Choices and Rights

  • Account Information: You can review and update your profile information anytime through your account settings.

  • Location Services: You can control location permissions via your device settings, though disabling them may affect app functionality and delivery tracking.

  • Account Deletion: You can request the deletion of your account and personal data by contacting our support team.

6. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us immediately so we can remove it.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us: